Crunchyroll
- Read the article on account deletion.
- Submit a support ticket.
- Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
- Remind yourself that your ticket wasn’t entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
- Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
- Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
- Indicate that you are a customer.
- Specify that you want to make a data erasure request.
- Click on “Crunchyroll, Crunchyroll Games” among the options, disregarding the other unrelated services.
- Provide your first and last name, email address, and country of residence.
- Confirm that you own the email address.
- If you receive an email stating they couldn’t find your Crunchyroll Games account, respond that you don’t possess a Crunchyroll Games account.
- Sign an account deletion contract with the blood of your newborn.
- Support may delete your account, they didn’t delete my account yet.
Piracy
Account? What is account? Can you eat account? Is account an instrument?
If a website has a German version, try using that. By law every web page here must have an (pretty much) directly findable button to cancel your account. Even when you are logged out. It normally is positioned in the footer of the page. Search for “kündigen” on the page and fill in the form.
Note that not all pages still do this. But normally even just threatening to sue should add it, as they really wouldn’t be able to go against this in court. Tho crunchyroll does not seem to have this. Maybe I should create an account and do some trolling.
Or just use GDPR and write a cancellation mail. I am pretty sure in most countries they need to accept it. Do not forget to add a deadline of a few business days.
Doing some legal trolling, very German of you. Nice.
This is about account deletion, not cancellation. But cancellation is also a fun topic in its own right. I don’t know about Germany, but cancellations are a solved problem here in Austria, even accounting for shady business practices. 3rd-party services exist that fully automate the cancellation process for most cases. They email the company, send another reminder email, store the email server response as evidence for court, and submit a complaint to the responsible Schlichtungsstelle, which then light a fire under their ass to cancel your service. If they’re retarded enough to not cancel your service, then you can always take them to court with the stored evidence.
I really wish government would crack down on this. Every regulatory entity should be on this because it’s nearly impossible to actually get your data deleted. Let alone even send a request without hurdle or hassle.
And everyone is like ya no this is all fine privacy buy iPhone… *flips water bottle
Ironically Crunchyroll actually started off as a illegal for profit pirated-video site
My piracy website has literally a link that when you click it you purge your account and its prohibited to put that link in the chat…
And yes there are accounts but they are just for keeping track and the chat + some other social features
Btw just send Crunchy roll a GDPR data removal request. They are legally required to remove all your data then.
(We need some piracy memes with this)
Even though I agree that the piracy-route is easier and more comfortable, it’s good that account deletion isn’t as straightforward as a single button on the account page, without further verification. I certainly wouldn’t like to lose my Steam library just because my Steam account details were leaked once. A second and maybe even third separate step being necessary is smart for anything that involves a substantial amount of money.
