I see posts talking about good BIFL items but I don’t hear much about the other side of products that are bad or products you bought but don’t even use.

  • dan@upvote.au
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    8 months ago

    I tried getting their legal dept on the phone

    I don’t know if any company would comply with this request, unless you’re calling a law firm of course. Lawyers’ time is expensive and they don’t spend it speaking to end-users. You could try emailing their legal department - they may have a customer service rep that understands the legal side of things.