• HootinNHollerin@lemmy.world
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    8 months ago

    They could tell their managers the customer feedback. Otherwise the grift continues which sounds like you’re ok with

    • Default_Defect@midwest.social
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      8 months ago

      It’ll go much further if YOU tell the manager about your feedback, they actually have to at least pretend to listen to you.

    • Ech@lemm.ee
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      8 months ago

      Ah yes, I take issue with people giving helpless workers a hard time for the offenses of their employer. I must be in on it. 🙄 Get over yourself. You’re not accomplishing anything with that nonsense other than adding onto the strife of the worker unfortunate enough to ring you up.

      Here’s a hot tip - even if every imaginary step you think should take place happened, the execs wouldn’t give a shit what your complaint is. You’re still forking over your money, and that’s the only “customer feedback” they care about. They don’t care about your thoughts on their “grift”. They don’t care about the worker you’re harassing. They just care about the money. Don’t give it to them if you actually want to send a message. Otherwise, just leave the poor employees alone.

      • HootinNHollerin@lemmy.world
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        8 months ago

        Being ok with the grift continuing and being in on the grift are different things. I said the first.

        I am fully aware that even the manager and their manager etc have no control.

        I cut businesses out of my life constantly for this reason and others, like showing ads at the pump. But not before telling someone once. Sorry I don’t do it exactly as you like

        • Ech@lemm.ee
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          8 months ago

          I am fully aware that even the manager and their manager etc have no control.

          And yet you still harass them and defend doing so. What a joke.

    • WhipperSnapper@lemmy.ml
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      8 months ago

      If you shop at a chain megacorp store, there’s probably like 10 layers of people you’d have to pass the info up to, which seems unlikely. Maybe better looking for customer feedback forms in person or online.

      If you shop at a local independent, they either don’t do this sort of charity thing, or do it much more directly (as in the money doesn’t even flow through their own account) with a local charity or food bank, that sort of thing.