A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
Me…it’s literally cheaper to call then use the internet to order. Try comparing the in-house menu, to the bullshit apps, to the website menu to calling and asking for a deal.
Calling is always cheaper especially if you pickup.
I also refuse to use any automated system. 0#0#0#0#0#0# or I keep saying human, representative, human human until the shiity programmed not gives up. Worst case, I actually go to the business in person.
The internet and companies is broken beyond belief.
If they’re using AI to answer their phones surely they have a website right? Who under the age of 40 is actually calling a pizza place to order?
Me…it’s literally cheaper to call then use the internet to order. Try comparing the in-house menu, to the bullshit apps, to the website menu to calling and asking for a deal.
Calling is always cheaper especially if you pickup.
I also refuse to use any automated system. 0#0#0#0#0#0# or I keep saying human, representative, human human until the shiity programmed not gives up. Worst case, I actually go to the business in person.
The internet and companies is broken beyond belief.
I’m pushing 50 and I won’t call if there’s a website…