I’m going with this Dell and returning my Lenovo Slim 7 Pro. In my previous thread saying I switched to Windows I read that Dells offer great compatibility. I ordered this Dell XPS 13 and plan on going with Pop OS. Thoughts on this? Good choice?

Edit: Apparently it’s certified with Ubuntu 20.04 LTS. I assume I should go with This particular Ubuntu version then?

  • willybe@lemmy.ca
    3·
    10 months ago

    Yeah, I’m sorry to say that is a result of good marketing. I work at a university and we have experience with a good number of XPS laptops.

    We saw at least a 60% problem rate, and Dell’s support was dog slow. Batteries being the weak spot. Because it’s thin it is more fragile, we saw a number of broken screens, and keyboards. One survived a Gatorade spill, but another failed after a water spill. Go figure

    A three year warranty helped, but we were out of a laptop for months at a time, more than once on the same laptop.

    • jezebelley3d@lemmy.zipOPEnglish
      2·
      10 months ago

      Partly because of you I ended up returning the Dell XPS 13 and getting a System 76 Lemur Pro instead ༼ つ ◕_◕ ༽つ💻

        • jezebelley3d@lemmy.zipOPEnglish
          1·
          10 months ago

          I love how easy it is to replace things on System76 machines. They have a website which shows the internals and repair/replacement process for every model and generation of their computers.