My previous job included basic it support. It was a tiny office and we didn’t have a dedicated IT guy. Now I work in a big corporate environment and boy do I use the support. Why?
Admin rights, my account (all accounts) are locked down tight.
Convincing the computer of working like it should be is not what I’m paid for. I have a never ending task list, troubleshooting my own system is not on it.
I get to sit and watch and do nothing while someone remotes in.
My previous job included basic it support. It was a tiny office and we didn’t have a dedicated IT guy. Now I work in a big corporate environment and boy do I use the support. Why?
I’m sorry.