• masterofn001@lemmy.ca
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    16 days ago

    Once a review ticket arrives in WhatsApp’s system, it is fed automatically into a “reactive” queue for human contract workers to assess. AI algorithms also feed the ticket into “proactive” queues that process unencrypted metadata—including names and profile images of the user’s groups, phone number, device fingerprinting, related Facebook and Instagram accounts, and more.

    Does this also happen?

        • Benjaben@lemmy.world
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          16 days ago

          Just indicating that the steps taken that you mentioned are far beyond what most people would imagine as expected behavior for encrypted messaging software. Assuming your quote was published somewhere, as being about WhatsApp. I might’ve misunderstood.

          • masterofn001@lemmy.ca
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            16 days ago

            It’s from the article I posted in my comment above. The same article I the comment above me cherry picked their comment from.

            • Benjaben@lemmy.world
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              16 days ago

              It was just a variant of “woah!”, in response to what you posted. I apologize if it came off as something different.

              • masterofn001@lemmy.ca
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                16 days ago

                No problem. Your other comments seemed thoughtful and educated so it didn’t seem hostile once I looked.

                Otherwise I’d have been a little more…unfriendly.