In the last year, I’ve spent about 200,000 words on a kind of personal journey where I’ve tried again and again to work out why everything digital feels so broken, and why it seems to keep getting worse, despite what tech’s “brightest” minds might promise. More
Since the title gives nothing away:
This is an extensive article by Ed Zitron on how the technology that you’re required to interact with every day has become explicitly user hostile. It’s a 42 minute read, but IMO worth reading at least the first section.
Ed Zitron also has an excellent podcast on the topic of tech companies being awful called “Better Offline”