This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
Could have auto versus manual server choice. Can always maintain option for granular selection for those who want, but “normies” could walk into a quiz when migrating?
-
Top three things you used Reddit for? (List of maybe 10+ things, servers can maintain their feature list to empower this)
-
Do you like A) talking to everybody about days topics B) talking to a smaller group of like minded people
-
Do you like A) a MORE moderated space B) a LESS moderated space, realizing you may see more spam and controversy
And then calculates a server that meets needs, if multiple, then random number generator to assign a server from the filtered options. On user side, all they see is a quiz followed by a typical registration screen. This would help with distribution of users across niche servers, but feel lighter for user. They also would assume a more curated experience, regardless of where they end up. Servers could have to opt in to be fed users from search of they were afraid of impact on cost to maintain server.
The above likely aren’t the right questions, but this framework could be effective
-
I think a big problem is a lot of the explainers for new users, at least the ones that were around back when I first joined Mastodon, were or are absolute dog shit. They were all existential explanations rather than practical ones. I was trying to figure out which instance to join, and why one might be better for me than another, and every explainer I saw was basically a variation on, “iT’s JuSt LikE EmAiL. wHy Is tHaT hArD? sToP bEiNg So sTuPid, DuMmY.” None of them really explained the user experience, and how different instances might affect it, let alone the existence of the local and global feeds and how your instance choice affects those. It was like asking someone how to use chopsticks and them telling you, “It’s easy. Just put food in your mouth with them. Works just like a fork.”
Technically true, but it omits some pretty crucial information.
Once you’re into it and have the lay of the land, it seems really simple in retrospect. But if you’re coming in cold with no idea how any of it works, and the only help you get is some dickhead shouting, “EmAiL! iT’s LiKe EmAiL!” then the learning curve seems a lot steeper than it actually is.
I’m all on board except for the comment about micro-penises. No one should ever resort to body-shaming.
Just tell new users just sign up on your instance. Make it less confusing by sending them to a specific website and not just telling them about the software.
I swear to God, there are so many tech people here that overthink it because they know details that the average user would not give a single fuck about.
we can redesign the on onboarding process.
🛑 stop explaining new terms 🛑 fuck infinite list of random names with anime girls (what do you want me to do,read!?)
Make it like a map and turn instances into buildings (or gardens/circle/doesnt matter). Show some stats like how big, who i can talk to, topic. Gamify the experience so the fatigue turns into curiousity.
Reddit being popular is keeping the majority of people away from Lemmy.
When you get right down to it: people don’t care that Reddit is selling their information, that the site itself is a piece of garbage, that running the site requires a bunch of no-life weirdos whose numbers will only increase going forward and whose power will likewise, or that the design actively encourages bots to the point of disincentivizing actual human beings from using it.
They want their memes, they want their news, they want their niche little interest subs and they want their porn. The simple fact is that lemmy is a smaller version of Reddit with fewer options and to the majority of people who don’t care about their data or the objectively dogshit running of the site, there is no reason to cross over to Lemmy.
Until Reddit takes a Musk-type turn into being totally unuseable, lemmy will only see a trickle of users who are burned by Reddit.
Choosing a server is the bridge too far?
That’s fine, keep the reddit people on reddit.
New users get overwhelmed with decision fatigue, especially when they have average intelligence.
When selecting a federation, new users should be told:
“Because Lemmy isn’t run by a large corporation, lots of small volunteers run Lemmy and run different copies of Lemmy at the same time. These different copies are called instances. You can choose 1 or just click the large red button and we’ll randomly select one of the most popular instances for you. If you aren’t sure what to choose, just press the button!”
“Wah wah it’s so hard to pick a server!”
JUST LIKE EMAIL YOU NITWIT!
Yea getting into Lemmy is confusing. I only use sync because it’s easier, I have no idea how to even access it on desktop. It definitely needs some QoL improvements before I can really start recommending it to people
I don’t think these people actually want to leave reddit. They are only interested in farming karma by complaining about it,
Gonna don my tinfoil hat here for a second…
Was the monetization of the API a deliberate move to kick out the progressive and tech-literate long-time reddit users (myself included, with 16 year badge and centuryclub), to in turn make the site more of a Nazi, pro-Trump circle jerk?
Because I really think it succeeded. The whole atmosphere shifted that day, and I’ve barely been back except when I end up there out of muscle memory or a Google result…and those often have the best answers removed by someone who went through and scrubbed their account.
We all remember how Spez treated r/thedonald, right?
Endless wars about federations. Ha, so true. Along with switching to Linux and Privacy.
What can we do?
More flaming about tankies and .ml that will help.
ABSTRACT AWAY THE FEDERATION!
I think Lemmy needs a higher-level sign-up procedure that hides the complexity of the fediverse. This could be a webpage with a simple, clutter-free interface that handles picking and registering on an instance from a curated list semi-automatically, for example, by asking you 3-4 questions before giving you a suggested server that fits your responses (which you can change) and a button to register there. The procedure could also handle the occasional additional sign-up requirements that some instances have.
IMHO, 90% of users will never interact with the “federation” aspects of Lemmy after that, and they also don’t need to. I personally don’t feel like Lemmy being federated has much of an impact on my user experience day to day.
