Retailers in Europe, like Booths supermarkets, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
Kroger here just added two more lanes of self-checkout. We won’t use them. We’re a family of 3. We buy a lot of groceries. Doing it by ourselves would take so much more time.
Our Kroger had two rows of mini self checkouts, 2x3, and adjacent it was a cashier checkout. They removed one of the rows of minis and replaced it and the subsequent with a conveyor self checkout instead, so 3 minis and 2 conveyors.
Now there are fewer places to check out, and the belted checkout is annoying as all hell to use. If you have 3 items it’s wasteful to use it because you have to walk 5 feet to fetch your bags, and if you have a large cart of groceries you wouldn’t want to self checkout anyway because it’s a hell of a lot easier to have help.
Kroger here just added two more lanes of self-checkout. We won’t use them. We’re a family of 3. We buy a lot of groceries. Doing it by ourselves would take so much more time.
Our Kroger had two rows of mini self checkouts, 2x3, and adjacent it was a cashier checkout. They removed one of the rows of minis and replaced it and the subsequent with a conveyor self checkout instead, so 3 minis and 2 conveyors.
Now there are fewer places to check out, and the belted checkout is annoying as all hell to use. If you have 3 items it’s wasteful to use it because you have to walk 5 feet to fetch your bags, and if you have a large cart of groceries you wouldn’t want to self checkout anyway because it’s a hell of a lot easier to have help.